Refund Policy:  After October 21, there will be a full refund less a $40 administrative processing fee.  There will be a 50% refund for cancellations within 24 hours of the event.  Barring exceptional situations, there will be no refunds for no shows on the day of the event.

You need a PC or MAC computer desktop or laptop.  You will need speakers to set the volume of the audio. If you have a microphone or webcam then you will be able to communicate with others online.  The microphone allows you to talk to others and the webcam allows you to talk or see others online.  Most modern laptops have everything built in that you will need.  If you would like some recommendations for equipment, watch this video!  

You need to increase the volume on your speakers. The volume is controlled on your side.  If your speakers do not have a volume knob then you can control the volume through your computer.

• Press the Windows logo key + S shortcut.
• Type 'audio' (without quotes) into the Search area. ...
• Select 'Manage audio devices' from the list of options.
• Select Speakers and click on the Properties button.
• Navigate to the Enhancements tab.
• Check the Loudness Equalizer option.
• Select Apply and OK.

We are using Zoom as the webinar platform.  It is the largest platform in the world with the most users (300 million+)  When you are the largest vendor, you have a big target on your back and they have received some bad press, most which we as unwaranted. It is as secure or in most cases more secure than all the other live streaming platforms on the planet.

Each session has it's own unique Zoom link. When your session begins you can click on Join Online from the agenda.

You should first and foremost make sure you have the latest version of Zoom by going to https://zoom.us/download and download the latest version of the software and allow it to install on your computer.  (yes it is completely safe)  Then after downloading the latest update, click here to run a Zoom "join test" to ensure you are set up

Refund Policy:  After October 21, there will be a full refund less a $40 administrative processing fee.  There will be a 50% refund for cancellations within 24 hours of the event.  Barring exceptional situations, there will be no refunds for no shows on the day of the event.